Terms and Conditions

Effective Date:02/03/2025
Company Name: LankaVisits Travel Agency
Website: www.lankavisits.com

By booking a tour or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Booking and Payment

  • A booking is confirmed only after we receive a deposit or full payment, depending on the package.
  • Final payment must be made [e.g., 14 days] before the tour starts unless stated otherwise.
  • Payments can be made via bank transfer, credit/debit card, or secure online gateway.

2. Pricing

  • All prices are quoted in [USD or LKR], inclusive of taxes unless otherwise stated.
  • Prices may vary based on season, availability, or currency fluctuations.
  • LankaVisits reserves the right to correct any pricing errors.

3. Cancellations and Refunds

  • Cancellations must be made in writing via email.
  • Refunds are subject to the following conditions:
    • 30+ days before tour: Full refund minus service fees.
    • 15–29 days: 50% refund.
    • Less than 15 days: No refund.
  • No refunds for no-shows or early departures.

4. Amendments by You

  • Any changes after booking confirmation may incur a change fee.
  • All changes are subject to availability and written confirmation.

5. Cancellation or Changes by Us

  • In rare cases, we may cancel or alter a tour due to force majeure, safety concerns, or unavailability.
  • In such cases, we offer an alternative or full refund. No further compensation will be provided.

6. Travel Insurance

  • Clients are strongly advised to have comprehensive travel insurance covering medical, trip cancellation, baggage loss, and personal liability.
  • LankaVisits is not responsible for any loss or expense due to lack of insurance.

7. Responsibilities & Liabilities

  • LankaVisits acts as an agent for third-party services (hotels, transport, etc.) and is not liable for their actions.
  • We are not liable for delays, injuries, damages, or losses caused by third parties or events beyond our control.

8. Health & Fitness

  • It is your responsibility to ensure that you are fit to travel and participate in the tour.
  • Inform us of any medical conditions or dietary needs before travel.

9. Visas & Travel Documents

  • Travelers are responsible for obtaining the correct visas, passports, and entry requirements before travel.
  • LankaVisits is not liable for delays or issues arising from incomplete documentation.

10. Code of Conduct

  • Travelers are expected to behave respectfully toward local culture, fellow travelers, and staff.
  • We reserve the right to remove anyone causing disruption, without refund.

11. Intellectual Property

All content on our website (text, images, logo) is the property of LankaVisits. Unauthorized use is prohibited.

12. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes will be handled by the courts in Colombo, Sri Lanka.

13. Contact Us

For questions about these Terms & Conditions, please contact:

📧 Email: contact@lankavisits.com
📞 Phone: +94 779319149